Director of Clinical Services - Home Care
Company: Rochester Regional Health
Location: West Henrietta
Posted on: April 2, 2025
|
|
|
Job Description:
Position Summary:
The Director, Clinical Services leads our clinical operations in
home care and hospice services. This role requires strategic
vision, exceptional leadership skills, and the ability to ensure
the delivery of high-quality, patient-centered care. This
individual is a key member of the senior leadership team,
responsible for driving clinical excellence, compliance, and
operational efficiency while fostering a culture of compassion and
innovation. The Director, Clinical Services will champion
initiatives to advance interdisciplinary patient care and quality
outcomes across home care and hospice in an integrated and
cost-effective manner. This individual will act as the Chief
Nursing Officer in Home Care and Hospice, working collaboratively
with the system Chief Nursing Officers (CNOs) currently engaged at
each of the hospitals and other affiliates, in collaboration with
the medical staff, as well as serving as a liaison to the CNO
Council. There will be close collaboration with the Director,
Clinical Integration & Business Development on execution of system
initiatives and areas of identified growth. There will also be
close collaboration with the Director, Patient Services (CHHA), the
Director, Hospice and the Director of the LHCSA on program
development and clinical practice. She or he will have demonstrated
experience managing all aspects of patient care services and
leading measurable improvements in quality, patient satisfaction
and cost of care. The Director, Clinical Services will drive new
and innovative practices by challenging all basic assumptions. He
or she will also have an understanding of the new healthcare
paradigm, approach to patient care, and be open to alternative
access points to care for patients (i.e. telemedicine, alternative
patient care providers).
ROCHESTER REGIONAL HEALTH HOME CARE
When you or a loved one is recovering from an illness or injury,
home health care can speed healing while also helping you maintain
your independence. The Rochester Regional Health Home Care team has
provided compassionate, personalized care and assistance for adults
and children for more than 50 years, and our quality of care has
been among the top-ranked home care groups in the nation.
SCHEDULE: Monday-Friday Full Time Standard Business Hours (rotation
of admin on call may be necessary depending on dept needs)
ATTRIBUTES
--- Master's Degree in Nursing (MSN), Nurse Practitioner (NP),
Healthcare Administration, or related field preferred.
--- Proven track record of managing clinical operations and
achieving measurable outcomes.
--- Familiarity with electronic health record systems and quality
improvement methodologies.
--- Strong leadership, communication, and interpersonal skills.
--- Analytical and problem-solving abilities with a focus on
patient care excellence.
--- Capacity to balance clinical priorities with financial and
operational considerations.
--- Proven ability to deliver sustained levels of high patient
satisfaction.
--- Experience working in highly matrixed organizations.
--- Experience in integrating complex clinical operations and
distinct cultures.
--- Demonstrated record of accomplishment of redefining and
creating new models of care focused on quality outcomes for the
communities served.
--- Results-driven leader with experience in developing, designing
and executing clinical programs that create measurable outcomes in
quality, service, finance, growth and people.
--- Experience with population health and value based care
deliver.
--- In-depth understanding of home care and hospice regulations,
standards, and best practices or related experience.
Key Responsibilities
1. Leadership & Strategy
--- Provide strategic leadership for clinical services, aligning
with the health system's purpose, vision, and values.
--- Oversee the development, implementation, and evaluation of
interdisciplinary clinical programs, policies procedures, and
protocols to ensure consistent, high-quality care.
--- Collaborates at the local and system level with other leaders
to develop and implement appropriate nursing and patient care
services policies and procedures to enhance efficient and effective
operations and delivery of services within areas of
responsibility.
--- Collaborate with executive leadership to develop strategic
goals, operational plans, and performance metrics for home care and
hospice services.
--- Communicates and collaborates with medical, professional, and
support service leaders to coordinate nursing care programs and
designs ongoing mechanisms to monitor delivery of nursing care.
2. Clinical Operations Management
--- Provide guidance to clinical teams, including nursing, therapy,
social work, and other interdisciplinary team members.
--- Ensure optimal staffing levels and staff competencies to meet
patient care needs.
--- Oversee the coordination of patient care services, ensuring a
seamless and patient-centered approach across all disciplines.
--- Monitor and improve patient outcomes, satisfaction scores, and
clinical benchmarks.
3. Delivery of Healthcare Services
--- Has overall responsibility for developing patient-centered and
team-based approaches to nursing care with full coordination across
the continuum to support initiatives in population health.
--- Establish partnerships to develop new care models for clinical
care teams in delivering patient care.
--- Develop clinical pathways to ensure continued optimal outcomes,
reduced variability in clinical care and improved efficiencies
across the system.
4. Team Development & Culture
--- Foster a positive, collaborative work environment that promotes
professional growth, employee satisfaction, and teamwork.
--- Mentor and develop clinical leaders, empowering them to achieve
excellence in their roles.
--- Lead efforts to recruit, onboard, and retain top clinical
talent.
5. Financial Oversight
--- Participate in development and management of budgets for
clinical operations, ensuring financial efficiency while
maintaining quality standards.
--- Consider Value Based Care (VBC) initiatives in budget
optimization and operations.
--- Identify opportunities for cost savings and resource
optimization without compromising patient care.
--- Identify opportunities for revenue growth through expansion of
innovative clinical services.
--- Collaborate with the finance team on reimbursement strategies
and payer relations.
Desired Attributes
--- Master's Degree in Nursing (MSN), Nurse Practitioner (NP),
Healthcare Administration, or related field preferred.
--- Proven track record of managing clinical operations and
achieving measurable outcomes.
--- Familiarity with electronic health record systems and quality
improvement methodologies.
--- Strong leadership, communication, and interpersonal skills.
--- Analytical and problem-solving abilities with a focus on
patient care excellence.
--- Capacity to balance clinical priorities with financial and
operational considerations.
--- Proven ability to deliver sustained levels of high patient
satisfaction.
--- Experience working in highly matrixed organizations.
--- Experience in integrating complex clinical operations and
distinct cultures.
--- Demonstrated record of accomplishment of redefining and
creating new models of care focused on quality outcomes for the
communities served.
--- Results-driven leader with experience in developing, designing
and executing clinical programs that create measurable outcomes in
quality, service, finance, growth and people.
--- Experience with population health and value based care
deliver.
--- In-depth understanding of home care and hospice regulations,
standards, and best practices or related experience.
Minimal Qualifications
--- Bachelor's Degree in Nursing (BSN) required
--- Minimum of 8 - 10 years of nursing experience, with at least 5
years in a leadership role.
Required Licensure/Certification Skills:
--- Current New York State Registered Nurse License or the ability
to obtain one within 12 months of hire.
--- Basic Life Support (BLS) certification
EDUCATION:
BS: Nursing (Required), MS: Healthcare Business Administration, MS:
Nursing
LICENSES / CERTIFICATIONS:
BLS - Basic Life Support - American Heart Association (AHA), NP -
Nurse Practitioner Certification - New York State Education
Department (NYSED), RN - Registered Nurse - New York State
Education Department (NYSED)
PHYSICAL REQUIREMENTS:
M - Medium Work - Exerting 20 to 50 pounds of force occasionally,
and/or 10 to 25 pounds of force frequently, and/or greater than
negligible up to 10 pounds of force constantly to move objects;
Requires frequent walking, standing or squatting.
For disease specific care programs refer to the program specific
requirements of the department for further specifications on
experience and educational expectations, including continuing
education requirements.
Any physical requirements reported by a prospective employee and/or
employee's physician or delegate will be considered for
accommodations.
PAY RANGE:
$90,000.00 - $130,000.00
CITY:
Rochester
POSTAL CODE:
14607
The listed base pay range is a good faith representation of current
potential base pay for a successful full time applicant. It may be
modified in the future and eligible for additional pay components.
Pay is determined by factors including experience, relevant
qualifications, specialty, internal equity, location, and
contracts.
. click apply for full job details
Keywords: Rochester Regional Health, Irondequoit , Director of Clinical Services - Home Care, Accounting, Auditing , West Henrietta, New York
|
Click
here to apply!
|
