Assistant Store Leader
Company: Tapestry, Inc.
Location: Waterloo
Posted on: November 19, 2024
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Job Description:
Since its launch in 1993 with a collection of six essential
handbags, Kate Spade New York has always stood for optimistic
femininity. Today, the brand is a global life and style house with
handbags, ready-to-wear, jewelry, footwear, gifts, home decor and
more. Polished ease, thoughtful details and a modern, sophisticated
use of color-Kate Spade New York's founding principles define a
unique style synonymous with joy. Under the vision of creative
director Nicola Glass, the brand continues to celebrate confident
women with a youthful spirit.
Kate Spade New York is part of the Tapestry portfolio - a global
house of brands powered by optimism, innovation, and
inclusivity.Job Title: Assistant Store Leader (Manager)
Primary Purpose:
The successful individual will leverage their proficiency in retail
to...Client & Service Expert:
Development of business driving initiatives that build a repeat
business or that attracts a new customer.
Communicate and achieve store productivity targets including sales
per hour, adt, upt, and capture rate.
Ensure all associates and leadership complete the sales training
program and develops strong product knowledge across all
categories.
Model and supervise the selling environment, provide consistent
coaching on sales training process in order to ensure the highest
level of customer service and sales.
Leadership Presence/Steward of Talent:
Assist Store Manager with the achievement of financial success
through improvement of measurable results that positively impact
the store performance.
Responsible for assuming the Store Manager role in manager's
absence.
Lead by example with the achievement of personal sales goals.
Educate team on sales plans, personal goals, measurable stats, is
able to coach to these stats to ensure business in maximized.
Ability to network in the community to ensure open positions are
filled efficiently with little impact to the business.
Conduct ongoing review and assessment of employee performance.
Building Brand Equity:
Understand and able to communicate the kate spade new york brand
aesthetic, brand philosophy and lifestyle to the sales team and
customer.
Ensure brand and operating standards are met to support brand
consistency.
Ensure visual merchandising directives are implemented and store
presentation standards are achieved and maintained.
Communicate merchandise sell-through, stock position, business
trend information, product issues, customer feedback to Store
Manager in order to increase customer service and sales.
Operational Excellence:
Perform and supervise store opening and closing procedures
including counting register funds, completing bank deposits,
opening and closing registers and securing facility.
Assist Store Manager with maintaining payroll budget by managing
schedule and making necessary adjustments when the business
warrants.
Monitor, maintain, and follow company policies and procedures with
a focus on loss prevention to protect the company's inventory and
assets.
Ability to accurately manage the processing of all POS transactions
to maintain the integrity of the inventoryThe accomplished
individual will possess...Professional sales development and
exceptional interpersonal skills
Strong leadership qualities; the ability to communicate effectively
with all levels within the organization and to our client base
Ability to analyze selling reports, identify business trends and
react quickly to the needs of the business
Comfortable in making decisions and mediating conflict within a
team-environment
Proficient in windows-based software such as excel, word and
outlookAn outstanding professional will have...Minimum 3 years
management experience in a comparable retail environment
College degree preferred
Prior luxury goods experience preferredPhysical
Requirements...Available to work store schedule, as needed,
including evenings and weekends
Standing for extended periods of time
Able to safely lift boxes up to 40 pounds
Comfortable climbing ladders
Our Competencies for All Employees
Drive for Results: Can be counted on to exceed goals successfully;
is constantly and consistently one of the top performers; very
bottom-line oriented; steadfastly pushes self and others for
results.
Customer Focus: Is dedicated to meeting the expectations and
requirements of internal and external customers; gets first-hand
customer information and uses it for improvements in products and
services; acts with customers in mind; establishes and maintains
effective relationships with customers and gains their trust and
respect.
Creativity: Comes up with a lot of new and unique ideas; easily
makes connections among previously unrelated notions; tends to be
seen as original and value-added in brainstorming settings.
Interpersonal Savvy: Relates well to all kinds of people, up, down,
and sideways, inside and outside the organization; builds
appropriate rapport; builds constructive and effective
relationships; uses diplomacy and tact; can diffuse even
high-tension situations comfortably.
Learning on the Fly: Learns quickly when facing new problems; a
relentless and versatile learner; open to change; analyzes both
successes and failures for clues to improvement; experiments and
will try anything to find solutions; enjoys the challenge of
unfamiliar tasks; quickly grasps the essence and the underlying
structure of anything.
Perseverance: Pursues everything with energy, drive, and a need to
finish; seldom gives up before finishing, especially in the face of
resistance or setbacks.
Dealing with Ambiguity: Can effectively cope with change; can shift
gears comfortably; can decide and act without having the total
picture; isn't upset when things are up in the air; doesn't have to
finish things before moving on; can comfortably handle risk and
uncertainty.
Our Competencies for All People Managers
Strategic Agility: Sees ahead clearly; can anticipate future
consequences and trends accurately; has broad knowledge and
perspective; is future oriented; can articulately paint credible
pictures and visions of possibilities and likelihoods; can create
competitive and breakthrough strategies and plans.
Building Effective Teams: Blends people into teams when needed;
creates strong morale
and spirit in his/her team; shares wins and successes; fosters open
dialogue; lets people finish and be responsible for their work;
defines success in terms of the whole team; creates a feeling of
belonging in the team.
Managerial Courage: Doesn't hold back anything that needs to be
said; provides current, direct, complete, and "actionable" positive
and corrective feedback to others; lets people know where they
stand; faces up to people problems on any person or situation (not
including direct reports) quickly and directly; is not afraid to
take negative action when necessary.Kate Spade is an equal
opportunity and affirmative action employer and we pride ourselves
on hiring and developing the best people. All employment decisions
(including recruitment, hiring, promotion, compensation, transfer,
training, discipline and termination) are based on the applicant's
or employee's qualifications as they relate to the requirements of
the position under consideration. These decisions are made without
regard to age, sex, sexual orientation, gender identity, genetic
characteristics, race, color, creed, religion, ethnicity, national
origin, alienage, citizenship, disability, marital status, military
status, pregnancy, or any other legally-recognized protected basis
prohibited by applicable law. Visit Kate Spade
atwww.katespade.com.
Keywords: Tapestry, Inc., Irondequoit , Assistant Store Leader, Hospitality & Tourism , Waterloo, New York
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