Program Supervisor - Crisis Stabilization Center
Company: Endeavor Health
Location: Buffalo
Posted on: October 16, 2024
Job Description:
Program Supervisor - Crisis Stabilization Center
Posted: August 23, 2024
Job Category: Clinical Management
Requisition Number: PROGR001164
GENEROUS SIGN ON BONUS! Endeavor Health Services is seeking a
compassionate and experienced Program Supervisor to lead our EAST
HAVEN Crisis Stabilization Center, providing immediate support and
effective interventions to individuals experiencing a mental health
crisis. In this vital role, you will oversee a dedicated team
committed to creating a safe, therapeutic environment that
facilitates stabilization and connects people with the necessary
resources for ongoing support. Your leadership will be instrumental
in ensuring the delivery of high-quality care and the continuous
improvement of our crisis response services. Join us in making a
meaningful difference in the lives of those in urgent need of
guidance and support.The Program Supervisor supervises and
coordinates the day-to-day activities of Adult Services at EAST
Haven Crisis Stabilization Center including agency staff and
external subcontracting programs. Provides clinical and peer
supervision and supervises day-to-day activities of staff to assure
that the program is in compliance with government and agency
regulations, policies, and procedures. Must be able to work 12pm -
8pm at least twice per week. Essential Functions:
- Provides clinical supervision to staff, interns, and peers for
day-to-day activities and to meet licensing/certification
requirements.
- Reviews charts for completeness and accuracy.
- Assists staff in analyzing case problems and improving
referrals and linkages.
- Reviews all assessments, screening tools, intake documentation,
discharges, encounter closures, and treatment plans (as required
for some clubhouse participants).
- May triage walk-in clients to crisis center and coordinates
activities of staff in providing services to assist with these
clients.
- Participates with Director in developing and implementing
program policies and procedures and also assists in implementing
agency administrative policies.
- Assists Director in assessing program services and progress and
works with Director on continuous quality improvement. Works
collaboratively with Director to ensure that all services are
consistent with agency, OMH, and CCBHC policies and
regulations.
- Consults with consulting psychiatrist/nurse practitioners as
needed.
- Assigns and monitors staff schedules.
- Uses good time management skills.
- Models and practices sensitivity, fair treatment and acceptance
of diversity in all interpersonal interactions. Maintains cultural
sensitivity and competence with respect to clients and families as
well as other employees and contractors.
- Oversees completion of required surveys and data collection as
required by agency and funders.
- Meets with clients as needed.
- Participates in recruitment and selection of staff. Trains new
employees in areas such as agency policies, department procedures,
and agency/funder regulations. Continuously evaluates staff
progress and performance and reports to Director any deficits of
employees. Responsible for staff development, evaluation, quality,
and quantity of work.
- Oversees and approves staff timesheets, PTO/sick requests in
UKG.
- Audits client charts to ensure quality of documentation.
- Runs monthly reports as needed.
- Provides training to existing staff on updates to
program/agency/funder policies, procedures, guidelines, and
regulations.
- Represents the agency in the community or in interagency
activities.
- Works with Director of complete employee evaluations as
scheduled.\Qualifications:
- Master's degree in Social Work or Mental Health Counseling with
1-2 years experience
- Licensed as a Qualified Health Professional (QHP). Must be NYS
Licensed LMSW, LCSW, LMHC, etc.
- Valid driver's license with an acceptable DMV record
- Proficiency with computer software including MS Office 365 and
Oracle Millennium
- Ability to identify issues and offer suggestions to improve
program processes
- Ability to lead program staff
We offer competitive salaries and an
array of employee benefits, including medical, dental, company paid
vision, company paid life, AD&D, and Long Term Disability,
voluntary life, AD&D, and Short Term Disability, 401 (K)
retirement savings plan with company contribution, 10 paid holiday,
generous paid vacation, paid sick time, and an Employee Assistance
Program. Salary starting at $58,000 - 60,000/year depending on
education, credential and experience. Endeavor Health Services is
an equal opportunity employer committed to championing the
principles of diversity, equity, inclusion, and belonging. We
welcome prospective employees from diverse cultures and
backgrounds, for all positions, who will uphold our values and
contribute to our mission. We aim to have a leadership and
workforce that is reflective of the communities with which we work
in partnership.In compliance with federal law, all persons hired
will be required to verify identity and eligibility to work in the
United States and to complete the required employment eligibility
verification form upon hire.
PId5bd4aa255e7-37248-33863505
Keywords: Endeavor Health, Irondequoit , Program Supervisor - Crisis Stabilization Center, Other , Buffalo, New York
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