Experienced Call Center Representative
Company: Government Employees Insurance Company
Location: North Tonawanda
Posted on: October 19, 2024
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Job Description:
Customer Service Representative --- Buffalo, NY Ask your
recruiter for details about salary When you grow, GEICO grows. And
if you---re the kind of person who likes to solve problems and help
others when they need it, you could be a perfect fit to grow your
career with GEICO. We---re looking for Customer Service
Professionals for our Getzville, NY office. This role is for people
who want to provide our policyholders the excellent customer
service they want and need. You---ll be the first contact for our
customers: answering billing questions, making policy changes, and
providing recommendations. Join our team to deliver personalized
service that demonstrates the value of being insured by GEICO. If
you want a career with plenty of growth opportunities, let---s
talk. Many associates see a base salary increase of 10% within
their first year as a Customer Service Representative. Top
associates can see increases up to 15% Qualifications & Skills:
Experience providing outstanding customer service by showcasing
expertise, fostering trust and growing customer satisfaction An
effective communicator who understands the importance of listening
and being empathetic Ability to work and grow in a fast-paced,
high-volume call center environment Willingness to learn new skills
and ability to adjust to changes quickly Open to feedback to
support your performance and development Solid computer and
multi-tasking skills Minimum of high school diploma or equivalent
Annual Salary $18.86 - $28.78 The above annual salary range is a
general guideline. Multiple factors are taken into consideration to
arrive at the final hourly rate/ annual salary to be offered to the
selected candidate. Factors include, but are not limited to, the
scope and responsibilities of the role, the selected candidate---s
work experience, education and training, the work location as well
as market and business considerations. At this time, GEICO will not
sponsor a new applicant for employment authorization for this
position. Benefits: As an Associate, you---ll enjoy our Total
Rewards Program to help secure your financial future and preserve
your health and well-being, including: Premier Medical, Dental and
Vision Insurance with no waiting period Paid Vacation, Sick and
Parental Leave 401(k) Plan Tuition Reimbursement Paid Training and
Licensures Benefits may be different by location. Benefit
eligibility requirements vary and may include length of service.
Coverage begins on the date of hire. Must enroll in New Hire
Benefits within 30 days of the date of hire for coverage to take
effect. The equal employment opportunity policy of the GEICO
Companies provides for a fair and equal employment opportunity for
all associates and job applicants regardless of race, color,
religious creed, national origin, ancestry, age, gender, pregnancy,
sexual orientation, gender identity, marital status, familial
status, disability or genetic information, in compliance with
applicable federal, state and local law. GEICO hires and promotes
individuals solely on the basis of their qualifications for the job
to be filled. GEICO reasonably accommodates qualified individuals
with disabilities to enable them to receive equal employment
opportunity and/or perform the essential functions of the job,
unless the accommodation would impose an undue hardship to the
Company. This applies to all applicants and associates. GEICO also
provides a work environment in which each associate is able to be
productive and work to the best of their ability. We do not condone
or tolerate an atmosphere of intimidation or harassment. We expect
and require the cooperation of all associates in maintaining an
atmosphere free from discrimination and harassment with mutual
respect by and for all associates and applicants.
Keywords: Government Employees Insurance Company, Irondequoit , Experienced Call Center Representative, Other , North Tonawanda, New York
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